How do I contact customer support? October 07, 2022 05:50 Updated You have two options: Click the chat icon on the lower right side of the screen to contact customer support Submit a request directly No phone support at the moment. Related articles How do I cancel my subscription to automatic recurring payment? My loved one and me have a problem sending/receiving messages. How do I request a refund? How does my loved one connect to Parakeet Chat? How can I upgrade my loved one's subscription to use a personal phone number?