| Base Plan | Personal Number Plan | |
| Inmate sends out an SMS | SMS messages that inmates send out will be sent by a common number. | SMS messages that the inmate sends out will be sent by their unique personal number. |
| Area code | Since you can't pick your common number, you can't choose your area code. | You can choose the area code that you want for their personal number. |
| Sending SMS to inmates | Inmates using the basic plan will need to initiate a conversation with an outside phone number first. | People on the outside can send SMS to the inmate's personal number first in order to initiate conversations. |
| Sending SMS to multiple inmates | If two inmates both message the same outside phone number, messages sent from that outside number to the common Parakeet number will be delivered to the LAST inmate who sent a message to that outside phone number. | People on the outside can send SMS to an inmate's personal number and ALL messages sent to that number will be forwarded to the inmate. |
| Price | $14.99 per month, $164.99 for 1 year (with 1 month free) | $19.99 per month, $219.99 for 1 year (with 1 month free) |