We understand that sometimes things change, and you may no longer need or want our service. If you need to cancel your subscription, we make it easy.
1. Termination of Subscription
- You may terminate your automatic-recurring payment subscription to Parakeet Chat at any time by clicking on the "Cancel Automatic Payments" link in your account at https://parakeet.chat/account. Your loved one will be able to continue using the service for the remainder of that paid period and you will not be automatically charged when that subscription time ends.
2. Effect of Termination
- Upon termination of your subscription, you will no longer receive Parakeet Chat payment notifications and you will no longer be automatically charged.
3. Changes to Cancellation Policy
- We may change this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.
Note: You (or anyone else) can still deposit credits on the inmates subscription. Follow this guide if your loved one wants to stop using Parakeet Chat.
If you have any questions or concerns regarding our cancellation policy, please don't hesitate to contact our customer support team or email us at support@parakeet.chat.
Looking for our Refund Policy? Read here to learn more.