Created a subscription for a wrong inmate
Please submit a request and tell us the incorrect inmate ID, your loved one's inmate ID (to transfer the sub to), as well as the email address used to create your account.
Deposited credits to a wrong inmate
Please submit a request and tell us the incorrect inmate ID, your loved one's inmate ID (to transfer the funds to), a copy of the payment receipt, as well as the email address used when you sent the credits.